FAQ

Frequently Asked Questions

Find answers to common questions about our massage services, wellness products and wellness solutions.

Massage Services

When you book your massage, you’ll be asked to complete a health consultation form where you can list any medical conditions. Once reviewed, we may contact you to request confirmation from your GP or healthcare provider to ensure that massage is safe for you.

 

Massage may not be suitable if you have certain medical conditions or acute injuries—such as infections, recent surgeries, blood-clotting conditions, severe inflammation, or fresh injuries. If you’re unsure, please speak with your GP or healthcare provider before booking to ensure massage therapy is safe for you.

 

Please note that massage cannot be provided if you have active cancer, a fever, a contagious illness, or if you are in the first trimester of pregnancy.

You may book a massage for someone else if you know all their relevant information for the health consultation form. If it is a surprise, ensure you input your email address so you recieve the confirmation email.

Prices for businesses and home massage vary, please click here to view all prices.

A muscle “knot” is a tight, sensitive spot in a muscle where the fibres have become tense and stuck together. It often feels like a small lump or hard area, and it can cause soreness, stiffness, or pain when pressed. It’s basically the muscle’s way of saying it’s overworked, stressed, or hasn’t been moving properly.

 

Deep knots often take time to release, so regular massage is important. Consistent treatment helps gradually loosen the fibres, improve blood flow, and prevent the knot from returning, reducing pain and stiffness over the long term.

 

Booking your massage is simple—just use our online booking link here.

For group massages, you can reserve the booking time and date online and we will contact you to confirm the details for the group booking. Alternatively, please contact us with your details including group size and treatment requests.

All you need for a home massage is a space of about 6 feet, suitable for a massage table, along with 3 large towels, 2 standard-sized pillows, and 1 small towel. Don’t worry if you don’t have exactly these items—we can work with what you do have.

A minimum of one massage per month is recommended for stress relief, relaxation, and overall body maintenance. If you have chronic muscle tension, pain, or are recovering from an injury, every 1–2 weeks may be more beneficial.

Yes. As requested by regulars, we now offer 2 types of Massage Membership plans.

 

Option 1 - Sign up here

 

£60/month Self-care Membership

Includes:

1 Monthly 1-hour Massage

20% off additional massages

10% off products including Massage Gift Cards

 

Option 2 - Sign up here

£125/month Self-care PLUS Membership

Includes:

2 Monthly 1-hour Massages (popular with couples)

25% off additional massages

10% off products including Massage Gift Cards

Yes. We offer handcrafted, wax-stamped Massage Gift Cards that are beautifully wrapped and ready for your loved one to open. Gift cards can be delivered directly to your recipient’s address. Each gift card is sent in a sturdy cardboard envelope with “PLEASE DO NOT BEND” printed on it to ensure it arrives in perfect condition. To order a Massage Gift Card, please click here.

Location & Coverage

We cover the Manchester and Cheshire area. If your location is over 10 miles away from Chorlton Rooms (M21 0RQ) a travel fee will of £5 per 10 miles to and from your location.

We are based in Chorlton. If you prefer to go out for your massage, you can choose to book your massage at Chorlton Rooms for a £10 fee.

Products & Wellness

We use Sweet almond oil for massage as it's lightweight, easily absorbed, and gentle on the skin, making it suitable for all skin types, including sensitive skin. Sweet almond oil is rich in vitamins A and E which helps nourish and moisturize the skin, leaving it soft and smooth. It has mild anti-inflammatory and soothing qualities, which can help calm tired muscles and enhance the overall relaxation experience.

Our product descriptions include detailed benefits and usage guides. You can also explore our blog articles for recommendations based on specific wellness goals. For the full list of Massage Therapy options, please click here.

Orders & Shipping

Standard UK delivery typically takes 3-5 business days.

Yes. We offer free standard shipping on all UK orders over £50. The shipping rate for UK orders under £50 is £3.99. International shipping rates vary by location.

Absolutely. Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.

Still Have Questions?

Our wellness team is here to help you find the perfect solutions for your self-care journey.

Contact Us