Terms of use


SpaPLUS.co.uk (SpaPLUS or the ‘Site’) is a site operated by SpaPLUS Ltd (“we”, “us” or “our”). Company registration number: 11885715. Registered in England & Wales.
The services available on the Site to you are subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

SpaPLUS reserves the right to and may change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of SpaPLUS.co.uk after changes are posted, means you agree to be legally bound by these terms as updated and/or amended.


All cancellations, or reschedules, for bookings require a 24 hour notice or the appointment will be charged in full. Clients will never be charged for a cancellation if it is made more than 24 hours in advance of your scheduled appointment time.


All bookings are subject to request, suitability and availability. We are not a walk in service. Appointments only.


Spa facilities are only available at our partner Health Clubs & Hotels.


Using our services may require us to collect certain types of Special Categories of personal data (also known as sensitive personal data) which might include health and medical information. We will only collect such information where you give it to us and when it is directly relevant to your visit and spa treatment. If you have any allergies or intolerances we will note these on your Customer Record for your wellbeing. Please note that we are not a medical service, if you have any medical concerns, we advise that you seek medical advice from your GP.


Your privacy is important to us, please review our Privacy Policy, which forms a part of these Terms & Policies and governs your visit to the Site, so that you may understand our privacy practices.


A 'Cookie' is a piece of text data stored on your web browser, which can be used for a variety of purposes such as user name, passwords and preferences. You may set your browser to reject cookies, but the website's performance may be affected. Shared computer users should probably not choose to enable cookies. Data Protection Acts 1984 and 1998 apply; SpaPLUS Ltd is registered under these Acts to ensure that personal data is held securely and processed fairly and lawfully.


This Site may contain links to other sites and resources provided by us or by third parties. Such links are provided solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them.

You access those sites at your own risk and we strongly suggest you read their terms and conditions and privacy policies.


SpaPLUS.co.uk takes every care possible to ensure that product and treatment descriptions, imagery, awards, and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, SpaPLUS does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times, however if a product, treatment, location, results updates has been made since last update on SpaPLUS.co.uk some variations may occur in, although not limited to price, description, product results and availability.

SpaPLUS will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.


The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and other members of our group of companies expressly exclude:

  • all conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity;

  • any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;

  • loss of business;

  • loss of profits or contracts;

  • loss of anticipated savings;

  • loss of data;

  • loss of goodwill;

  • wasted management or office time; and for any other loss or damage of any kind, howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


You guarantee that the personal or business information which you provide when you request a partnership or book a service on SpaPLUS.co.uk is true, accurate and current in all respects. See our Privacy Policy regarding the treatment of your personal information.

You are responsible for maintaining the confidentiality of your account and password and taking all reasonable measures to prevent unauthorised access to your account. You accept responsibility for all activities within your account or activities that affect your password. You must contact us immediately if you believe that your password has become known to somebody else, or may be used in any way that is has not be authorised by you. If you forget your password we will reset it upon your request and send it to the email address you specified when you registered, simply contact info@SpaPLUS.co.uk

If your personal or business information changes, please notify us by contacting info@SpaPLUS.co.uk

SpaPLUS provide access to the site on a temporary basis and reserve the right to withdraw or amend the service we provide on our site without notice and/or terminate accounts without prior notice.


You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.


Whilst accessing this site, you are agreeing to the Terms and Conditions on the Site. If you act negligently in any of the responsibilities specified in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to SpaPLUS and our partners. You acknowledge and agree that these Terms and Conditions, (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of SpaPLUS.co.uk

If you have any questions regarding these Terms and Conditions, please contact us on info@SpaPLUS.co.uk